Network Privacy & Data
Last Updated: April 11, 2026
THE TL;DR:
We aren’t in the business of shady data harvesting. We only collect the exact data required to execute your drops, process your payments, and keep the Boba Bear network running smoothly. We don't sell your info to third-party ad brokers.
Below is the legal architecture of how we handle your data within the Nivedhya11 Hospitality Private Limited network.
1. Introduction
Welcome to Boba Bear, a brand owned and operated by Nivedhya11 Hospitality Private Limited ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you interact with our website or order via our WhatsApp Business API.
2. Information We Collect
- Contact Information: When you message us on WhatsApp, we collect your phone number and WhatsApp profile name to facilitate your order.
- Order Details: Information regarding your food and beverage preferences, delivery address, and order history.
3. How We Use Your Information
- To process and fulfill your orders through our direct-to-consumer network.
- To communicate with you regarding order updates, delays, or customer support via WhatsApp.
- To send occasional, opt-in promotional messages regarding new "Drops" or menu items.
4. WhatsApp Communication
By initiating a chat with our official WhatsApp Business number, you consent to receive order updates and customer service messages from Boba Bear. You can opt-out of promotional messages at any time by replying "STOP".
5. Data Sharing
We do not sell your personal data. We only share necessary details with third-party delivery partners (e.g., Swiggy, Zomato, or local riders) strictly to fulfill your delivery.
6. Contact Us
For any privacy-related queries, please contact Nivedhya11 Hospitality Private Limited at nivedhya11hospitality@gmail.com.